Submit a question or enquiry

FCAC's mandate is to supervise federally regulated financial entities and strengthen the financial literacy of Canadians. As a regulator, FCAC monitors and supervises the compliance of financial institutions, external complaints bodies (ECBs) and payment card network operators with consumer protection measures set out in legislation, public commitments and codes of conduct.

Please note that FCAC does not supervise finance companies, mutual fund dealers and securities dealers.

To learn more about investments, click here.

FCAC's mandate is to supervise federally regulated financial entities and strengthen the financial literacy of Canadians. As a regulator, FCAC monitors and supervises the compliance of financial institutions, external complaints bodies (ECBs) and payment card network operators with consumer protection measures set out in legislation, public commitments and codes of conduct.

Please note that FCAC does not supervise private companies. For further assistance, you may wish to consult your provincial or territorial consumer affairs office.

FCAC's mandate is to supervise federally regulated financial entities and strengthen the financial literacy of Canadians. As a regulator, FCAC monitors and supervises the compliance of financial institutions, external complaints bodies (ECBs) and payment card network operators with consumer protection measures set out in legislation, public commitments and codes of conduct.

Please note that FCAC does not supervise telecommunication service providers. For further assistance, you can contact the Commission for complaints for telecom and Television Services.

FCAC's mandate is to supervise federally regulated financial entities and strengthen the financial literacy of Canadians. As a regulator, FCAC monitors and supervises the compliance of financial institutions, external complaints bodies (ECBs) and payment card network operators with consumer protection measures set out in legislation, public commitments and codes of conduct.

Please note that FCAC does not oversee issues related to income tax. For further assistance you can contact the Canada Revenue Agency.

FCAC's mandate is to supervise federally regulated financial entities and strengthen the financial literacy of Canadians. As a regulator, FCAC monitors and supervises the compliance of financial institutions, external complaints bodies (ECBs) and payment card network operators with consumer protection measures set out in legislation, public commitments and codes of conduct.

Please note that FCAC does not oversee Government of Canada programs, including pension and benefits. For further assistance, you can contact Employment and Social Development Canada.