Submit a question or enquiry

From Financial Consumer Agency of Canada

Please note that our normal response time is 8 business days.

Should you wish to speak with a representative from our Consumer Information Center, please call 1-866-461-3222 (toll-free) from Monday to Friday, 8:30 a.m. to 5:00 p.m. EST

FCAC does not resolve individual disputes and does not provide redress or compensation. To resolve a complaint, you must contact your financial institution.

We thank you for your understanding.

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If you are a merchant or stakeholder, please include the name of your company

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By choosing undisclosed for your Financial institution, you may be limiting the information that FCAC can provide to you.